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But, I have seen this type of issue when there are a huge amount of emails in the sent folder.I recommend checking that there aren't a large number of email there, and possibly moving them to a different folder, such as "archive" or "backup." They will still be accessible, but will not have to load/list all of the sent files every time you access the folder.The thing to focus on with the client are the email settings being used, how they are set in the client, and other settings that affect your email accounts such as folder subscription. I also notice there is ZERO alignment between what OUTLOOK thinks is an IMAP folder and what I see looking at my mail directory in CPANEL.You can find more information here: Everything Email. In plain english, this is royally screwed up and if you think Microsoft knows what there doing that has NOT been my experience at all.It has come to our attention that many Outlook 2013 and Office 365 users are having issues within synchronizing IMAP folders recently.This appears to be happening across all hosts due to a recent update that Microsoft has pushed out to all of its users.
However, the connection isn't slow, everything else opens up and my internet downloads at about 1MB per sec.
Visit your Account Settings, then Advanced for the mail account that you are having trouble with.
This can be located at one of the following: we have facing outlook 2013 mails not coming my system after close outlook & restart oulook mails comes please help me how to resolve this issue can you suggest me how to find out this issue OS WINDOWS 8.1 64BITAlso check under the advanced settings, what the period of time to keep Mail offline has been set to.
If you have any further questions or comments, please let us know. Their 3rd level expert doesn't seem to think IMAP folders have anything in them! This is clearly driving thousands of your customers up the wall.
What else can you suggest since none of the above has helped me a jot.